Shipping Policy
We know the struggle of waiting for your fresh fits to arrive. That's why we're committed to getting your order to you as quickly as possible.
*FREE SHIPPING ON PREPAID ORDERS (+ EXTRA 5% OFF)!
Order Processing
Your order will be processed and shipped within 24-48 working hours. We're hustling to get your drip out the door!
Delivery Timelines
- Most orders arrive in 5-8 working days.
- In some parts of India, such as parts of Jammu Kashmir and North East, delivery may take up to 10 working days.
- Rarely, delivery may take up to 2 weeks (but we'll keep you posted if that's the case)
Remember, delivery times can vary depending on your location, public holidays, and extreme weather conditions, etc.
Tracking Information
We'll slide into your email with the tracking info once your order ships.
If you haven't received any tracking info within 48 hours, please mail us at support@tooodles.com.
Order Cancellation
You can cancel your order any time before dispatch.
Delivery Partners
We've teamed up with the most reliable delivery partners to get your order to you, including:
- Delhivery
- Xpressbees
- Bluedart
- EcomExpress
- EKart, etc.
We choose the best option based on your pincode to ensure speedy delivery.
Tracking Details Show ‘Delivered’ But I Have Not Received The Product. What To Do?
Don't panic! This rarely happens, but if it does, check with your family, roommates, flatmates, or the office mail room.
In genuine cases where you've actually not received the product, we will refund the total amount to the customer after adequately investigating the case, which takes 10 working days.
If you get the notification for the delivery of the order and have not received the product, please let us know within 48 hours of receiving the notification.
We will immediately raise the issue with our courier partner and resolve it. After the mentioned timeline, it will be difficult for us to take action, and we will not be liable for any losses.